Thursday, December 9, 2010

Week 6: Analyzing Scope Creep

There have really only been a few professional projects that I’ve been associated with, but I think scope creep and rear its ugly head in just about any activity that involves even a modicum of planning. I think of when I plan for a trip to Minnesota for a visit and it seems that whenever I begin the planning for said trip, scope creep shows up.


I live a long distance away from my home state, and whenever I get the chance to go back, there are dozens of activities I want to participate in, dozens of faces I’d like to see again, and dozens of places I’d like to visit that it’s literally impossible to do everything in the traditional week I normally have to spend. Every trip I take is an auto-negotiation process, often ending in disappointment for not only me, but for others in the state that wanted to see me as well. One can only accomplish so much in one trip, or one project if you’ll allow me the stab at relevancy, so it’s important for the trip planning/project manager to recognize the limitations and try to maximize the use of the resources at hand. It’s a “natural tendency of the client, as well as project team members, to try to improve the project’s output as the project progresses (Portney et al., pg 346, 2007),” so in my case of planning for a trip, it’s obvious I want to see everyone at do it all. It’s also extremely important for me to control that natural tendency and recognize limitations, no matter how difficult the decision may be to forgo a desired element of the plan. The role of the project manager is rarely an easy one, offering loads of responsibility for little recognition (Portney et al., 2007), but someone has to make the difficult decisions, and this ultimately falls to the project manager.

Inherent within the importance I’ve been prattling on about is the need for effective communication between project team members, project manager, and all important stakeholders. “An ounce of prevention is worth a pound of cure (Laureate Education, 2010),” so tactful yet firm “no’s” are essential, so long as the stakeholders, team members, and all involved are informed. I can’t see everyone I want to see when I’m back in Minnesota, and I realize that; it’s important for me to, however painfully, explain to some that it’s impossible for me to meet the demands requested of me with a firm yet friendly no. I’ll make a point to see these people next time, but in order to resist scope creep, I need to limit the activity of each trip/project, and be as up-front and forthcoming as possible. If I don’t, I’ll never make it back to my life in Arizona in time to resume my life there, although, would that really be much of a loss??



References:

Laureate Education. (2010). Video media presentation retrieved December 9, 2010, from http://sylvan.live.ecollege.com/ec/crs/default.learn?CourseID=4603377&Survey=1&47=5918289&ClientNodeID=984650&coursenav=1&bhcp=1.

Portny, S. E., Mantel, S. J., Meredith, J. R., Shafer, S. M., Sutton, M. M., & Kramer, B. E. (2008). Project management: Planning, scheduling, and controlling projects. Hoboken, NJ: John Wiley & Sons, Inc.

7 comments:

  1. Great example Jason of Scope Creep. I feel like we've gain a new culprit to blame our disorganization on! :-) Arizona to Minnesota wow I can understand how getting it all in in a week creates a dilemma and that don't even cover the unexpected things that happen once you are there.
    I agreed that in any process one has to negotiate what is important and stay focused. Preparing for the inevitable and going with the flow is probably a huge portion to dealing with Scope creep. Another huge factor I gathering feedback from your team and as a PM be decisive. NIce post!

    ReplyDelete
  2. Hi Jason,

    Sounds to me like maybe you are considering whether or not living so far away is worth it. Often times when we work on certain projects we find our self questioning whether or not it was really worth it. This one for you is obvioulsy a personal choice which only you can decide. However, I very much understand what you are going through. My boyfriend is from North Carolina and every time we go to visit we experience this problem. I think that this was especially hard the first time he took me to meet people. So many people had heard of me and they all wanted to meet me but since it was just a weekend trip that was very hard to do. So he had to tell some people that we would try to meet them on the next trip. Well then when the next trip came he went alone and I was not able to go. So a lot of the people made it a point to let him know that they were disappointed that they didnt get to meet me. We have now been otgether for a year and I have not met everyone.

    This situation that you find yourself in is a tough one. You either end up trying to squeeze everyone in and only getting to spend a little time with everyone or you only see a few people and spend some real quality time. Either way someone will be disappointed. As the project manager this is your choice to make. Tough one. I feel your pain.

    ReplyDelete
  3. My wife is from Utah. She's been living on the East Coast (she moved here to marry me) for 18 years. Now, when she goes back, she usually doesn't even tell people that she's visiting. That way, she doesn't feel pressure to see everyone, and those she does see she can spend "quality time" with. At first, this shocked me (particularly because I get to hear the moaning about being so far away from home). Now I see that it is effective. She focuses on the requirements that make the "project" successful for her. Although her focus is narrower, she enjoys her trips and feels no anxiety. Her real friends understand now, and are not hurt.

    I know it's difficult, though.

    ReplyDelete
  4. Wonderful article! We are linking to this great content on our site.
    Keep up the good writing.
    Feel free to visit my web blog direct download movies

    ReplyDelete
  5. Fantastic site. Lots of useful info here. I am sending it to several buddies ans also sharing in delicious.
    And certainly, thanks on your sweat!
    My website :: Work from home

    ReplyDelete
  6. A person necessarily assist to make severely articles
    I would state. This is the very first time I frequented your web page and so far?
    I surprised with the research you made to create this particular submit extraordinary.
    Fantastic activity!
    Feel free to surf my blog post : skin lightening

    ReplyDelete
  7. Greetings! This is my first comment here
    so I just wanted to give a quick shout out and say I genuinely enjoy reading through your posts.
    Can you recommend any other blogs/websites/forums that deal
    with the same topics? Appreciate it!
    Also see my site - Asunto Bodrum

    ReplyDelete